With a new year, comes new resolutions to change for the better. This holds true not just for individuals but for companies too. In the case of Limited Run Games, they’ve pledged to do an even better job this year of servicing their customers and offering them games they care about.
If you follow LRG on social media, then you may have already read their December blog post outlining exactly what their goals for 2018 will be. The list includes improved collector editions, more releases of highly requested titles, the return of daily streams, more localization/offerings of Japanese release games, and much more. These objectives, they explain, were formed based upon the directional goals of those in charge of the company as well as feedback from a customer survey and AMA.
Although the year is still young, LRG has already begun to put their 2018 action plan into effect. One way they’ve done this is by adding 2 new areas to their website, both of which, allow customers to keep up-to-date on their outstanding orders.
Use this feature to see what games have shipped, are currently in process of shipping, or have been delayed (& the reason why). This page will be updated weekly.
Visit the Shipping Room to see what games are currently on their way to customers. This information is updated throughout the week, within the realm of company business hours.
For the new year’s resolutions that are going to take some time to put into place, LRG is continuing to reassure their customers that these changes are still on the way.
One of the company’s biggest commitments to date is a reduction in the amount of titles releasing each month. This became a source of concern over the holiday season, when the amount of games LRG was releasing was almost more than customers could keep up with financially. This, plus the future addition of Switch titles to the mix, has caused LRG patrons, especially collectors, to question if they could realistically continue to buy at least one of every LRG published game.
Just today, co-founder, Doug Bogart, reassured his Twitter followers that “Switch releases are still planned to be 1-2 a month.” He also said the company is “committed to slowing down the release schedule for everyone across the board.”
Mr. Bogart went on to tweet (paraphrasing) that the company would mainly be focusing forward with the Switch, releasing mostly new games rather than back titles. And, on top of that, there would only be a few dual releases on both PS4 and Switch. (Connect here to see Doug’s exact words on Twitter).
This is all very good news as it relieves fans from having to worry about working backwards and buying a Switch version of every LRG published PS4 game they already own. And, one would guess that if most Switch titles the company publishes are exclusive to that one console, it’ll be easier to have them release on a different day (as promised) than PS4/Vita games.
As LRG customers, we truly appreciate the company’s efforts to make changes for the better, not only based on their own, internal goals, but the wants/needs of those who buy their products.
With a deeper focus on customers service, increased efficiency, more offerings for PC gamers, and the addition of Switch titles to their roster, we believe this will be the company’s best year yet!
Keep up the great work, LRG!
(Picture Source: Limited Run Games)